Facebook and Instagram Services Restored Following Widespread Outages

Facebook and Instagram Services Restored Following Widespread Outages

Meta confirms the restoration of Facebook and Instagram services after experiencing widespread outages, as reported by users.

Meta Confirms Restoration After User Reports

Meta, the parent company of Facebook and Instagram, acknowledges the restoration of its services following a significant disruption. Earlier in the day, over half a million users reported encountering issues, including being logged out and facing difficulties logging back into the platforms.

DownDetector Reports Massive User Problems

DownDetector, a platform monitoring internet service outages, received an influx of reports from users experiencing problems. By 10:30 a.m. ET, over 500,000 reports of Facebook issues and more than 70,000 reports of Instagram problems were registered. Most users cited login issues with the Facebook app and Instagram app as the primary concern.

Meta Addresses Technical Issue

A spokesperson from Meta issued a statement addressing the technical glitch, attributing it to difficulties in accessing their services. They assured users that the problem was swiftly resolved and apologized for any inconvenience caused.

Global Impact of Outages

Users worldwide, from Egypt to Oklahoma, reported being unable to log into their Facebook accounts. Concerns arose about potential hacking incidents due to sudden logouts and failed login attempts.

NetBlocks Clarifies Outage Details

NetBlocks, a global internet monitor, clarified that the outages affected Meta platforms like Facebook, Instagram, Messenger, and Threads across multiple countries. Notably, the incident was unrelated to country-level internet disruptions or filtering.

Impact on Meta’s Products

In addition to Facebook and Instagram, Meta Quest’s artificial reality headsets also experienced sign-outs. However, WhatsApp, another Meta-owned platform, appeared unaffected by the outage.

Significance of Outage Incident

NetBlocks director of research, Isik Mater, described the incident as a “major outage,” noting that even Meta’s official status page displayed an “Unknown” status during the disruption.

Lack of Malicious Activity Connection

A senior official from the U.S. Cybersecurity and Infrastructure Security Agency stated that there was no evidence linking the outage to any malicious cyberactivity or election interference.

Timing Amidst Regulatory Changes

The outage occurred just before the deadline for large tech companies to comply with the European Union’s Digital Markets Act. Meta’s efforts to comply with the new regulations, such as allowing users to separate their Facebook and Instagram accounts, raise questions about potential connections to the outage.

Meta’s Global User Base

With over 2 billion daily active users worldwide, Facebook remains one of Meta’s flagship platforms.

—Reporting by the Associated Press.

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